The Business Services group works closely with the university staff members, as well as with various constituencies from across the campus to provide management and oversight of all technical and functional support activities for the PeopleSoft ERP system for Finance, Financial Aid, Contributor Relations, Student, and HR/Payroll. The Business Services unit provides problem resolution, analysis and specifications for Peoplesoft software modifications, business process review and general technical assistance. They provide support in the areas of business process review and re-engineering, data conversion and upgrade testing, end-user optimization, report writing and patch management.
Business Services also develops applications unique to ASU and provides technical support and training for the campus’ web presence infrastructure. This includes custom portals in support of the PeopleSoft application.
Other key Business Services functions include Application Security Administration for:
Business Services provides technical support and maintenance for PeopleSoft and other large administrative systems implemented and maintained by the ASU and the Office of Technology Services along with Web Development for custom portals supporting the Virtual Merchant online payment system.