Your student email account is an important tool for keeping you connected to campus announcements, news, events, alerts, student discounts and more. You will receive your student email account at the beginning of your first semester. It is very important that you use your ASU email account for all University-related matters.
Your student email address consists of the first initial of your first name + your full last name + the last four digits of your Student ID Number.
Example Name: John Smith
Student ID: 123456789
John’s email address would be: Jsmith6789@myasu.alasu.edu
The default password for your student email account will be your entire student id number.
John’s password would be: 123456789
PLEASE NOTE: If your student ID number consists of a leading zero, do not include this zero. (Ex: Student ID Number is 010000001, your password would be 10000001)
Once you have successfully logged in, you will have the option to change your password.
*Please be sure to update your email address in Blackboard to your newly created ASU student email address.
ASU has partnered with Google to host student email services. As an ASU student you now have access to all of the great features available through Gmail for your school email. Your ASU gmail account offers numerous features – including Google Drive to store large files and data -- to make juggling life on campus more convenient.
You can learn more about the tools available to you by visiting Google's learning center: https://apps.google.com/learning-center/
We also recommend visiting the official blog for Google Apps to stay current on all of the Google App updates and features: http://googleappsupdates.blogspot.com/.
As an ASU employee, both faculty and staff, you will receive an official ASU email for University business. You will have access to all of the same great apps available to our students listed above.
The Office of Technology Services will create your email address and provide you with a temporary password once you've completed the on-boarding process.*
Your email address will typically consist of the first letter of your first name + your last name @alasu.edu. This schema may not be available if you share the last name and first initial with an existing employee.
Example Name: John A. Smith
Under normal circumstances, John’s email address would be email@example.com. If John was the second ASU employee with the j+smith combination, his email address may be firstname.lastname@example.org
*Please note: OTS may only issue employee email addresses once we have received official notice of your employment from Human Resources.
ASU’s Office of Technology Services (OTS) is available to assist you with any questions, problems or concerns with your student email as well as other technology-related issues.
There are four convenient ways to contact the OTS Service Desk:
Phone: 334-229-4560 (Ext. 4560)
In Person: 315 Councill Hall, Monday - Friday, 8 a.m. to 5 p.m.